Refund policy

At Pourza, we stand behind the quality of our 2-in-1 Oil Dispenser. If you're not completely satisfied with your purchase, we will make it right. Simple as that.

What's Eligible for return?

• The item must be in its original condition
• All original packaging must be included
• Proof of purchase (order number or confirmation email is required) 

If your item arrives Damaged, defective, or incorrect, contact us within 7 days of delivery with clear photos, and we'll send a replacement at no cost to you.

Easy Return Process

1. Email our support team with your order number and reason for return

2. We'll respond within 24-48 hours with return instructions

3. Ship the item back to the address provided

Shipping costs

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
• Original shipping fees (if applicable) are non-refundable 

For any questions, contact our support team anytime at: pourza.org@gmail.com